Privacy Policy

Bluesky Suppliers Ltd respects your privacy and is committed to protecting your personal information. Bluesky Suppliers Ltd is a private limited company registered in England and Wales.

Our details are:

For privacy or data-protection enquiries, you can contact us at enquiries@blueskysupplies.co.uk, the email address shown on our Contact page.

For the purposes of UK data-protection law, Bluesky Suppliers Ltd is the controller of personal information covered by this Privacy Policy unless stated otherwise.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

• —Visit our website
• —Contact us
• —Submit an enquiry
• —Request trade pricing
• —Ask us to source a product
• —Submit a supplier or manufacturer enquiry
• —Communicate with us about a potential commercial relationship
• —Provide information in connection with our sourcing, procurement or trading activities

This website is primarily intended for business-to-business use.

Depending on how you interact with us, we may collect the following information.

Identity and contact information

• —Name
• —Job title or position
• —Company name
• —Business address
• —Email address
• —Telephone number
• —Country
• —Company website

Buyer and sourcing enquiry information

• —Products you are looking for
• —Brand preferences
• —Product specifications
• —Quantity requirements
• —Pallet or container requirements
• —Target pricing where you choose to provide it
• —Delivery location or postcode
• —Supply frequency
• —Required timescales
• —Existing supplier information where voluntarily provided
• —Notes and additional commercial requirements

Supplier and manufacturer information

• —Company name
• —Company registration details
• —Contact details
• —Country
• —Product information
• —Brands
• —Minimum order quantities
• —Packaging information
• —Export capability
• —Pricing
• —Incoterms
• —Commercial documentation
• —Product specifications
• —Certifications or supporting documentation you choose to submit

Documents and files

Where the website allows file uploads, we may receive documents such as:

• —Product images
• —Product specifications
• —Catalogues
• —Quotations
• —Company documents
• —Certifications
• —Product data sheets

Please do not send personal information that is unnecessary for your enquiry.

Technical information

When you use our website, certain information may be collected automatically, such as:

• —IP address
• —Browser type
• —Device type
• —Operating system
• —Pages visited
• —Date and time of visits
• —Referring website
• —Basic website interaction information
• —Cookie or similar technology information

The precise information collected will depend on the technologies actually enabled on the website.

Directly from you

For example when you complete a website form, email us, telephone us, request a quotation, submit a sourcing requirement, send us supplier information or documents, or enter into commercial discussions with us.

From your organisation

Where another person at your company provides your business contact information for a legitimate commercial purpose.

From publicly available sources

In a business sourcing or procurement context, we may obtain professional or company information from publicly available sources such as company websites, company registers, business directories, professional networking platforms, trade directories, manufacturer or distributor websites and other publicly available commercial sources.

Where data-protection law requires us to provide privacy information following indirect collection, we will do so within the applicable timeframe.

Automatically through the website

Certain technical information may be collected through cookies, logs and similar technologies. See our Cookie Policy for further information.

We may use personal information to:

• —Respond to enquiries
• —Provide requested information
• —Assess sourcing requirements
• —Prepare or discuss quotations
• —Identify potential supply opportunities
• —Communicate with buyers, manufacturers, distributors and suppliers
• —Evaluate potential commercial relationships
• —Manage prospective and existing business relationships
• —Arrange or discuss product sourcing and procurement
• —Conduct appropriate business verification and due diligence
• —Maintain records of commercial correspondence
• —Administer and protect our website
• —Prevent fraud, misuse and security incidents
• —Comply with legal, regulatory, accounting or reporting obligations
• —Establish, exercise or defend legal rights
• —Improve our services and website
• —Keep appropriate business records

We will not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

UK data-protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may rely on the following.

Contract and steps before entering into a contract

We may process information where necessary to respond to a commercial request, take steps requested before entering into an agreement, or perform obligations under a contract.

Legitimate interests

We may process personal information where this is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. Our legitimate interests may include:

• —Operating a B2B sourcing and trading business
• —Responding to business enquiries
• —Developing commercial relationships
• —Identifying manufacturers, suppliers, distributors and buyers
• —Assessing commercial opportunities
• —Conducting appropriate due diligence
• —Protecting our business from fraud
• —Maintaining network and website security
• —Maintaining appropriate business records
• —Establishing or defending legal claims

Where we rely on legitimate interests, we consider the necessity and proportionality of the processing and the impact on individuals.

Legal obligation

We may process information where necessary to comply with a legal or regulatory requirement.

Consent

Where consent is required, for example for certain cookies, technologies or marketing activities, we will ask for consent before carrying out that processing. Where processing relies on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Bluesky Suppliers Ltd operates primarily in the B2B market. We may communicate with individuals in a professional capacity where there is a legitimate commercial reason to do so and where permitted by applicable law. This may include communications relating to product sourcing, procurement opportunities, supplier relationships, wholesale requirements, business enquiries and existing or prospective commercial relationships.

Where electronic direct-marketing rules require consent, we will obtain the appropriate consent. You may ask us to stop sending direct marketing communications at any time.

We do not sell personal information.

We may share information where reasonably necessary with trusted third parties such as:

• —Website hosting providers
• —IT service providers
• —Cloud storage providers
• —Email providers
• —CRM or enquiry-management providers
• —Professional advisers
• —Accountants
• —Solicitors
• —Insurers
• —Logistics providers where relevant
• —Customs or freight service providers where relevant
• —Payment or banking providers where relevant
• —Business verification or fraud-prevention providers
• —Regulators, authorities, courts or law-enforcement bodies where legally required

We only disclose personal information where there is an appropriate reason to do so. Third-party providers handling information on our behalf should only process that information in accordance with appropriate contractual and data-protection obligations.

Because our business involves international sourcing, we may communicate with companies and commercial partners located outside the United Kingdom. Where personal information is transferred outside the UK and UK data-protection law requires safeguards, we will take appropriate steps to protect that information. These may include transferring data to a country recognised as providing an adequate level of protection, using approved contractual protections, or using another lawful transfer mechanism.

We will consider the nature and sensitivity of the information before making international transfers.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, commercial and regulatory purposes. Retention periods may depend on:

• —The nature of the enquiry
• —Whether a commercial relationship develops
• —Whether an order or contract results
• —Legal limitation periods
• —Accounting or tax requirements
• —The need to establish or defend legal claims
• —The nature and sensitivity of the information
• —Whether continued retention remains commercially necessary

General enquiries that do not lead to an ongoing relationship will be periodically reviewed and deleted when they are no longer reasonably required. Information relating to contracts, transactions and financial records may need to be retained for longer periods to satisfy legal, tax or accounting obligations. We do not intend to retain personal information indefinitely without a valid reason.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, unauthorised disclosure, loss, misuse, alteration and destruction.

Access to personal information should be limited to people and service providers who reasonably require it for legitimate business purposes. No internet-based service can guarantee absolute security and users should take reasonable care when transmitting information online.

Depending on the circumstances and applicable law, you may have rights including:

• —The right to be informed about how your information is used
• —The right to request access to your personal information
• —The right to request correction of inaccurate information
• —The right to request deletion in certain circumstances
• —The right to request restriction of processing in certain circumstances
• —The right to object to certain processing
• —The right to data portability in certain circumstances
• —The right to withdraw consent where processing is based on consent
• —Rights relating to certain automated decision-making

These rights are not absolute and may depend on the lawful basis and circumstances of the processing. We may need to verify your identity before responding to certain requests.

You have the right to object to certain processing carried out on the basis of legitimate interests. If you object, we will consider your request and stop the relevant processing unless we have compelling legitimate grounds to continue or the processing is required for the establishment, exercise or defence of legal claims.

You have an absolute right to object to the use of your personal information for direct marketing. If you object to direct marketing, we will stop using your information for that purpose.

If you are concerned about how Bluesky Suppliers Ltd has handled your personal information, you can raise a data-protection complaint with us. Please email enquiries@blueskysupplies.co.uk — or use the contact form and select “Data protection / privacy” — clearly stating that your message is a data-protection complaint.

We will:

• —Provide a clear route for you to raise a complaint
• —Acknowledge receipt of a data-protection complaint within 30 days
• —Investigate the complaint without undue delay
• —Keep you appropriately informed where an investigation remains ongoing
• —Inform you of the outcome without undue delay

You may also complain to the UK’s data-protection regulator, the Information Commissioner’s Office. You can find information about raising a complaint with the ICO on its official website. We would appreciate the opportunity to consider and resolve your concern directly first, although this does not affect your right to contact the ICO.

Our website may use cookies and similar technologies. Strictly necessary technologies may be used where required for the website to operate securely and correctly. Where consent is legally required for another type of cookie or similar technology, it will not be activated before the relevant consent has been obtained.

Please see our Cookie Policy and Cookie Settings for more information.

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy information provided by the relevant third party before providing personal information to them.

This website is designed for commercial and business use and is not directed at children. We do not knowingly seek to collect personal information from children through the website. If we become aware that information relating to a child has been submitted unnecessarily, we will consider appropriate action.

We do not currently use website enquiry information to make solely automated decisions that produce legal or similarly significant effects on individuals. If this changes materially, this Privacy Policy will be updated before such processing begins.

We may update this Privacy Policy from time to time to reflect changes to our website, our services, the way we process information, or applicable law and regulatory guidance. The latest version will be published on this page with an updated revision date.

For privacy enquiries, requests or data-protection complaints, contact:

Email: enquiries@blueskysupplies.co.uk

Registered in England and Wales. Company number: 17232773.